Terms of service

We ask you to be understanding towards the fact that all of our products are handmade. 

Please read about the studio essence.

If you are unsatisfied with your purchase please let us know using the email address: Contact.KukiStudios@gmail.com, we will try and solve your problem in any way possible.

 

Use & Care 

Gentle reverse wash (hand wash recommended), in water below 30˚C / 86˚F. Dry in a well ventilated space, hanging flat and ket it dry naturally. Iron, if needed, with steam.

Taking care of your Items. All of the items are made by hand.

Shipping

Items will be shipped within 3-7 business days unless otherwise notified.

International usually takes 7-14 business days. Buyers are responsible for any customs charges.

For any further questions you can reach us at Contact.KukiStudios@gmail.com

 

Returns & Exchanges

If when receiving your purchase you are not happy with it for any reason, please be sure to contact me at Contact.KukiStudios@gmail.com

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Returns/exchanges are accepted within 14 business days of receipt of your package, item must be returned in its original packaging. 

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Shipping fee is not refundable (in case there were any), as well as return shipping, you will be responsible for paying for your own shipping costs for returning your item.

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If your item was lost, damaged or returned during the shipping we will be happy to replace it. In any of these cases we will not refund you purchase.